COM5403 Social Media Feed

Author: group01

We have been able to confirm that the number of affected users is 12 million. The attack happened at 830am this morning. The attack lasted for just 10 minutes. The attackers were able to access our secure servers and retrieve the information. As soon as the attack was identified, we locked down the network and prevented any more data from being stolen. Immediately after the attack our website and other services became unavailable for 40 minutes. We have now been able to bring the website back online and can confirm that data has been breached.

We will update you as soon as more information becomes available.

new release final

Final News Release

Date: 11:30am 2/4/2017

Contact: Mao Wenchao/021-45673652/CEO

Several reports revealing that some of our users’ information have been hacked occurred on 2nd of April. We attach great importance to this situation and have immediately set up an investigation team to find out the reason.

Our preliminary investigation shows that the attack can be traced to a series of IP addresses in Chengdu. We have notified the authorities about this finding and have taken the initiative to reset passwords for all our users. All users will receive a notification regarding to the password update.

Up till now, the technical department has already strengthened the system security and has fully controlled the current situation. If any damage occurs, we will be fully responsible for it, the only contact hotline is 55558888. Don’t believe any other contact information for your safety due to the possibility of fraud

For the following information, our company will hold a a press conference tomorrow in Room 1, 4 Floor, Four Season hotel. Your attention is sincerely welcomed.

We are very sorry for what happened. Xiao Hong Shu has always taken painstaking efforts to guarantee the satisfaction of our user, we invite all forms of supervision and we will keep updating any information we find out.

Social Media Release(3)
12:30a.m. 2nd of April
It has been investigated that a group of hackers based in Chengdu are responsible for the attack. We are working on improving security level for all users’ data, password reset will be processed immediately. We are putting every effort to ensure users’ information safety. Sorry for all inconvenience.

Social Media Release

9:00a.m. 2nd of April

The attack happened at 8:30am this morning. It lasted for just 10 minutes. As soon as the attack was identified, we locked down the network and prevented any more data from being stolen. Immediately after the attack our website and other services will shut down for 40 minutes (from 8:35am-9:15am) for investigation. We are sincerely sorry for any inconvenience we have caused.

News Release

For Immediate Release

Date: 3/4/2017

Contact: Mao Wenchao/021-45673652/CEO

 

Several reports revealing that some of our users’ information have been hacked occurred on 2nd  of April. We attach great importance to this situation and have immediately set up an investigation team to find out the reason.

 

The technical department has already strengthened the system security and has fully controlled the current situation. We strongly suggest that any users have shopping history within one month in XIAO HONG SHU to change the login password and credit card password. If any damage occurs, we will be fully responsible for it, the only contact hotline is 55558888. Don’t believe any other contact information for your safety.

 

We are very sorry for what happened. Xiao Hong Shu has always taken painstaking efforts to guarantee the satisfaction of our user, we invite all forms of supervision and we will keep updating any information we found out.

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